:root{--navy:#041e42;--navy-soft:#0d2b52;--mauve:#948794;--tan:#cdb5a7;--blush:#e4d5d3;--gold:#b9975b;--ink:#1c2530;--muted:#667085;--line:#e3ddd6;--bg:#faf7f4;--card:#fff;--amber-bg:#fdf3e0;--amber-ink:#8a5b12;--amber-line:#e5b96b;--green-bg:#e8f2ec;--green-ink:#2c6b4a;--red-bg:#f7e6e6;--red-ink:#8f3535;--serif:"Didot", "Cormorant Garamond", Georgia, serif;--sans:"Avenir Next", "Inter", -apple-system, sans-serif}*{box-sizing:border-box}html{-webkit-text-size-adjust:100%}body{font-family:var(--sans);color:var(--ink);background:var(--bg);margin:0;font-size:15px;line-height:1.55}.shell{flex-direction:column;min-height:100vh;display:flex}.topbar{background:var(--navy);color:#fff;z-index:50;border-bottom:2px solid var(--gold);align-items:center;gap:16px;height:58px;padding:0 16px;display:flex;position:sticky;top:0}.brand{color:#fff;flex-shrink:0;align-items:center;gap:10px;text-decoration:none;display:flex}.brand-logo{width:auto;height:30px}.brand-name{font-family:var(--serif);letter-spacing:.02em;white-space:nowrap;font-size:1.25rem}.brand-name em{color:var(--tan);font-style:italic}.nav{gap:2px;margin-left:auto;display:flex}.nav-link{color:#ffffffd1;border-bottom:2px solid #0000;border-radius:6px;padding:6px 11px;font-size:.85rem;font-weight:500;text-decoration:none}.nav-link:hover{color:#fff;background:#ffffff14}.nav-link.active{color:#fff;border-bottom-color:var(--gold)}.menu-btn{color:#fff;cursor:pointer;background:0 0;border:1px solid #ffffff4d;border-radius:8px;margin-left:auto;padding:4px 12px;font-size:1.1rem;display:none}@media (width<=860px){.menu-btn{display:block}.nav{background:var(--navy);border-bottom:2px solid var(--gold);flex-direction:column;gap:4px;padding:8px 16px 16px;display:none;position:absolute;top:58px;left:0;right:0;box-shadow:0 12px 24px #041e4240}.nav.open{display:flex}.nav-link{padding:12px;font-size:1rem}}.main{flex:1;width:100%;max-width:1080px;margin:0 auto;padding:20px 16px 56px}.footer{background:var(--navy);color:#ffffffa6;text-align:center;padding:14px;font-size:.75rem}.page-header{margin-bottom:18px}.page-header h1{font-family:var(--serif);color:var(--navy);margin:0 0 4px;font-size:clamp(1.7rem,5vw,2.3rem);font-weight:600}.page-sub{color:var(--muted);max-width:64ch;margin:0}h2{font-family:var(--serif);color:var(--navy);margin:26px 0 10px;font-size:1.35rem;font-weight:600}h3{color:var(--navy);margin:0 0 6px;font-size:1rem}.card{background:var(--card);border:1px solid var(--line);border-radius:12px;margin-bottom:12px;padding:16px}.grid{gap:12px;display:grid}@media (width>=700px){.grid.cols-2{grid-template-columns:1fr 1fr}.grid.cols-3{grid-template-columns:repeat(3,1fr)}}.muted{color:var(--muted)}.small{font-size:.82rem}.pod-badge{color:#fff;letter-spacing:.03em;white-space:nowrap;border-radius:999px;padding:2px 9px;font-size:.72rem;font-weight:600;display:inline-block}.status-badge{white-space:nowrap;border-radius:999px;padding:2px 9px;font-size:.72rem;font-weight:600;display:inline-block}.status-badge.active{background:var(--green-bg);color:var(--green-ink)}.status-badge.closed{background:var(--red-bg);color:var(--red-ink)}.verify-badge{background:var(--amber-bg);color:var(--amber-ink);border:1px solid var(--amber-line);letter-spacing:.04em;text-transform:uppercase;vertical-align:baseline;white-space:nowrap;border-radius:999px;margin:0 3px;padding:1px 8px;font-size:.7rem;font-weight:700;display:inline-block}.tz-badge{background:var(--blush);color:var(--navy);border-radius:999px;padding:2px 9px;font-size:.72rem;font-weight:600;display:inline-block}.gloss{border-bottom:1px dotted var(--gold);cursor:help;-webkit-tap-highlight-color:transparent;position:relative}.gloss:focus-visible{outline:2px solid var(--gold);outline-offset:1px}.gloss-tip{background:var(--navy);color:#fff;z-index:90;pointer-events:none;border-radius:8px;width:max-content;max-width:min(280px,82vw);padding:8px 11px;font-size:.78rem;font-weight:400;line-height:1.45;position:absolute;bottom:calc(100% + 7px);left:50%;transform:translate(-50%);box-shadow:0 6px 20px #041e4259}.gloss-tip strong{color:var(--tan);margin-bottom:2px;display:block}.btn{font-family:var(--sans);border:1px solid var(--navy);color:var(--navy);cursor:pointer;background:#fff;border-radius:8px;padding:7px 16px;font-size:.85rem;font-weight:600}.btn:hover{background:var(--blush)}.btn.primary{background:var(--navy);color:#fff}.btn.primary:hover{background:var(--navy-soft)}.btn.ghost{border-color:var(--line);color:var(--muted)}.btn.danger{border-color:var(--red-ink);color:var(--red-ink)}.btn.small{padding:4px 10px;font-size:.75rem}.btn:disabled{opacity:.5;cursor:default}.edit-bar{flex-wrap:wrap;align-items:center;gap:10px;margin:10px 0 16px;display:flex}.last-edited{color:var(--muted);margin-right:auto;font-size:.78rem}.edit-error{color:var(--red-ink);font-size:.82rem}.se-input{font-family:var(--sans);border:1px solid var(--line);width:100%;color:var(--ink);background:#fff;border-radius:7px;padding:7px 9px;font-size:.86rem}.se-input:focus{outline:2px solid var(--gold);border-color:var(--gold)}.se-input.num{max-width:110px}.se-field{margin-bottom:8px;display:block}.se-label{text-transform:uppercase;letter-spacing:.05em;color:var(--mauve);margin-bottom:3px;font-size:.72rem;font-weight:700;display:block}.se-array{flex-direction:column;gap:8px;display:flex}.se-item{border:1px solid var(--line);background:#fdfbf9;border-radius:9px;align-items:flex-start;gap:8px;padding:9px;display:flex}.se-item-body{flex:1;min-width:0}.history{margin-top:18px}.history-list{margin-top:10px}.history-entry{border:1px solid var(--line);background:#fff;border-radius:9px;margin-bottom:8px;padding:10px 12px;font-size:.82rem}.history-entry ul{margin:6px 0 0;padding-left:18px}.history-entry li{overflow-wrap:anywhere;margin-bottom:3px}.history-entry code{background:var(--blush);border-radius:4px;margin-right:6px;padding:0 4px;font-size:.74rem}.diff-before{color:var(--red-ink);text-decoration:line-through}.diff-after{color:var(--green-ink);font-weight:600}.table-wrap{-webkit-overflow-scrolling:touch;border:1px solid var(--line);background:#fff;border-radius:10px;overflow-x:auto}table{border-collapse:collapse;width:100%;font-size:.84rem}th{text-align:left;text-transform:uppercase;letter-spacing:.05em;color:var(--mauve);border-bottom:1px solid var(--line);white-space:nowrap;background:#f6f1ec;padding:9px 12px;font-size:.7rem}td{vertical-align:top;border-bottom:1px solid #efe9e2;padding:9px 12px}tr:last-child td{border-bottom:none}.stat-row{gap:10px;display:flex}.stat{text-align:center;background:#fdfbf9;border:1px solid #efe9e2;border-radius:10px;flex:1;padding:10px 12px}.stat-n{font-family:var(--serif);color:var(--navy);font-size:1.6rem;font-weight:600;line-height:1.15;display:block}.stat-l{text-transform:uppercase;letter-spacing:.05em;color:var(--mauve);font-size:.68rem;font-weight:700;display:block}.stat.booked .stat-n{color:var(--green-ink)}.stat.lost .stat-n{color:var(--red-ink)}.delta{margin-top:2px;font-size:.72rem;font-weight:700;display:block}.delta.good{color:var(--green-ink)}.delta.bad{color:var(--red-ink)}.delta.flat{color:var(--muted)}.tb-cell{white-space:nowrap}.tb-cell strong{color:var(--navy);font-size:.95rem}.tb-total td{background:var(--blush);border-bottom:2px solid var(--gold)}@media (width<=560px){.stat-row{flex-wrap:wrap}.stat{flex:40%}}.quick-links{grid-template-columns:repeat(auto-fill,minmax(150px,1fr));gap:10px;display:grid}.quick-link{background:var(--navy);color:#fff;border-bottom:3px solid var(--gold);border-radius:12px;padding:14px;text-decoration:none;display:block}.quick-link:hover{background:var(--navy-soft)}.quick-link .ql-title{font-family:var(--serif);font-size:1.1rem;display:block}.quick-link .ql-sub{color:#ffffffb3;font-size:.74rem}.verify-item{border-left:3px solid var(--amber-line);background:var(--amber-bg);color:var(--amber-ink);border-radius:0 9px 9px 0;margin-bottom:8px;padding:9px 12px;font-size:.84rem;text-decoration:none;display:block}.verify-item strong{color:var(--ink);display:block}.pod-card{border-top:4px solid var(--pod,var(--mauve))}.sched-grid td:first-child{white-space:nowrap}.board-wrap{background:#fff}.board th,.board td{text-align:center}.board th.agent-col,.board td.agent-col{text-align:left;z-index:2;min-width:170px;box-shadow:1px 0 0 var(--line);background:#fff;position:sticky;left:0}.board thead th{background:var(--navy);color:#fff;letter-spacing:.06em}.board thead th.agent-col{background:var(--navy)}.board .pod-row td{background:#f6f1ec;padding:5px 12px;position:sticky;left:0}.pill-cell{padding:6px 5px}.agent-note{color:var(--muted);max-width:190px;margin-top:2px;font-size:.7rem;line-height:1.35}.shift-pill{color:#fff;white-space:nowrap;border-radius:7px;min-width:62px;padding:5px 8px;font-size:.78rem;font-weight:700;display:inline-block}.shift-pill.off{color:#c8beb4;background:0 0;font-weight:600}.shift-pill.rotation{border:1.5px solid var(--gold);color:var(--gold);background:#fff;font-size:.7rem}.shift{white-space:nowrap}.shift.off{color:var(--mauve)}.effective{background:var(--blush);color:var(--navy);border-radius:8px;padding:4px 12px;font-size:.82rem;font-weight:600;display:inline-block}.filter-bar{flex-wrap:wrap;align-items:center;gap:8px;margin-bottom:14px;display:flex}.search-input{border:1px solid var(--line);border-radius:10px;flex:1;min-width:180px;padding:9px 13px;font-size:.95rem}.search-input:focus{outline:2px solid var(--gold)}.chip{border:1px solid var(--line);cursor:pointer;color:var(--muted);background:#fff;border-radius:999px;padding:5px 13px;font-size:.8rem;font-weight:600}.chip.on{color:#fff;border-color:#0000}.practice-card{color:var(--ink);border:1px solid var(--line);background:#fff;border-radius:12px;padding:14px 16px;text-decoration:none;transition:box-shadow .15s;display:block}.practice-card:hover{box-shadow:0 4px 16px #041e421a}.practice-card h3{font-family:var(--serif);margin-bottom:4px;font-size:1.2rem}.badge-row{flex-wrap:wrap;align-items:center;gap:6px;margin:4px 0;display:flex}.greeting{font-family:var(--serif);color:var(--navy);background:var(--blush);border-left:3px solid var(--gold);border-radius:0 10px 10px 0;margin:10px 0;padding:13px 16px;font-size:1.15rem;font-style:italic}.loc-card h3{font-family:var(--serif);font-size:1.15rem}.loc-meta{margin:2px 0;font-size:.87rem}.loc-meta .k{text-transform:uppercase;letter-spacing:.05em;color:var(--mauve);min-width:76px;font-size:.7rem;font-weight:700;display:inline-block}.landmark{color:var(--gold);font-weight:600}.map-embed{aspect-ratio:2;object-fit:cover;border:1px solid var(--line);border-radius:10px;width:100%;height:auto;margin-top:8px;display:block}.map-gl{aspect-ratio:auto;height:340px;overflow:hidden}.map-attrib{color:var(--muted);margin:4px 0 0;font-size:.68rem}.map-attrib a{color:var(--muted)}.map-actions{flex-wrap:wrap;gap:8px;margin-top:8px;display:flex}.link-btn{color:var(--navy);border:1px solid var(--line);cursor:pointer;background:#fff;border-radius:8px;padding:6px 12px;font-size:.8rem;font-weight:600;text-decoration:none;display:inline-block}.link-btn:hover{background:var(--blush)}.caveat{color:var(--muted);margin:6px 0 10px;font-size:.78rem;font-style:italic}.back-btn{color:var(--navy);border:1px solid var(--line);background:#fff;border-radius:999px;align-items:center;gap:7px;padding:6px 14px;font-size:.8rem;font-weight:600;text-decoration:none;display:inline-flex}.back-btn:hover{background:var(--blush);border-color:var(--tan)}.back-arrow{color:var(--gold);font-weight:700}.profile-head{border-bottom:1px solid var(--line);flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:14px;margin-bottom:10px;padding-bottom:14px;display:flex}.profile-id{min-width:0}.profile-actions{flex-shrink:0;margin-left:auto}.profile-actions .edit-bar{flex-direction:column;align-items:flex-end;gap:6px;margin:0}.profile-actions .edit-btns{order:-1}.profile-actions .last-edited{text-align:right;margin:0}.edit-btns{gap:8px;display:flex}.tabs{-webkit-overflow-scrolling:touch;border-bottom:2px solid var(--line);scrollbar-width:none;gap:4px;margin:4px 0 18px;display:flex;overflow-x:auto}.tabs::-webkit-scrollbar{display:none}.tab{font-family:var(--sans);color:var(--muted);cursor:pointer;white-space:nowrap;background:0 0;border:none;border-bottom:3px solid #0000;flex-shrink:0;margin-bottom:-2px;padding:9px 14px;font-size:.88rem;font-weight:600}.tab:hover{color:var(--navy)}.tab.active{color:var(--navy);border-bottom-color:var(--gold)}.tab.add{color:var(--gold)}.seq-toolbar{z-index:30;background:var(--bg);margin-bottom:8px;padding:8px 0;position:sticky;top:58px}.chip.on.navy{background:var(--navy);color:#fff;border-color:#0000}.seq-group{border:1px solid var(--line);background:#fff;border-radius:10px;margin-bottom:8px}.seq-group summary{cursor:pointer;color:var(--navy);-webkit-tap-highlight-color:transparent;align-items:center;gap:10px;padding:12px 14px;font-weight:600;list-style:none;display:flex}.seq-group summary::-webkit-details-marker{display:none}.seq-group summary:before{content:"▸";color:var(--gold);transition:transform .15s}.seq-group[open] summary:before{transform:rotate(90deg)}.seq-group-title{flex:1}.seq-count{background:var(--blush);color:var(--navy);border-radius:999px;padding:1px 9px;font-size:.72rem;font-weight:700}.seq-cards{gap:8px;padding:0 12px 12px;display:grid}@media (width>=760px){.seq-cards{grid-template-columns:1fr 1fr}}.seq-card{border:1px solid #efe9e2;border-left:3px solid var(--tan);background:#fdfbf9;border-radius:9px;padding:10px 12px}.seq-card-head{margin-bottom:4px}.guest-badge{letter-spacing:.03em;border-radius:999px;padding:1px 9px;font-size:.7rem;font-weight:700;display:inline-block}.guest-badge.new{background:var(--navy);color:#fff}.guest-badge.existing{background:var(--blush);color:var(--navy)}.steps{counter-reset:step;margin:4px 0;padding-left:0;list-style:none}.steps li{counter-increment:step;padding:3px 0 3px 30px;font-size:.88rem;position:relative}.steps li:before{content:counter(step);background:var(--gold);color:#fff;border-radius:50%;justify-content:center;align-items:center;width:20px;height:20px;font-size:.7rem;font-weight:700;display:flex;position:absolute;top:4px;left:0}.steps li:not(:last-child):after{content:"";background:var(--tan);width:1px;position:absolute;top:25px;bottom:-4px;left:9.5px}.seq-single{margin:4px 0;font-size:.88rem}.seq-notes{color:var(--muted);border-top:1px dashed var(--line);margin:6px 0 0;padding-top:6px;font-size:.8rem}.filter-select{font-family:var(--sans);color:var(--navy);border:1px solid var(--line);background:#fff;border-radius:10px;max-width:210px;padding:8px 10px;font-size:.85rem;font-weight:600}.filter-select:focus{outline:2px solid var(--gold)}.state-badge{border:1px solid var(--line);color:var(--muted);border-radius:999px;padding:1px 7px;font-size:.7rem;font-weight:700;display:inline-block}.gloss-group h2{border-bottom:1px solid var(--gold);padding-bottom:4px}.gloss-def{margin:0 0 10px}.gloss-def dt{color:var(--navy);font-weight:700}.gloss-def dd{margin:0 0 8px;font-size:.88rem}.session-row{border-bottom:1px solid #efe9e2;grid-template-columns:110px 1fr;gap:8px;padding:7px 0;font-size:.87rem;display:grid}.session-row:last-child{border-bottom:none}.session-time{color:var(--navy);white-space:nowrap;font-weight:700}@media print{.topbar,.footer,.edit-bar,.menu-btn{display:none}}